Terms of service

TERMS OF SERVICE

Last updated: May 2026

These Terms of Service (“Terms”) govern your access to and use of the website sol-spec.co.za (the “Site”) and any purchases you make from us. By accessing and using the Site, or purchasing products from us, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you may not use the Site.

1. WHO WE ARE

SOL SPEC (Pty) Ltd (“we”, “us” or “our”) is a South African-based ecommerce store selling sunglasses and related products. Our Site is hosted on Shopify Inc., which allows us to sell products to you online.

2. ELIGIBILITY

By using this Site and placing orders, you represent that:

  • You are at least 18 years old;

  • You have legal capacity to enter into these Terms;

  • You are not prohibited from receiving goods in your jurisdiction.

If you are under 18, you may only use this Site with the consent of a parent or legal guardian.

3. ACCURACY OF INFORMATION

We make every effort to display products, descriptions, pricing and images as accurately as possible. However:

  • We do not guarantee that product descriptions, pricing, or other content are error-free, complete, or current.

  • We reserve the right to correct errors, update information, or change prices at any time without notice.

4. ORDERS & ACCEPTANCE

  • When you place an order, you are offering to purchase a product subject to these Terms.

  • All orders are subject to acceptance and availability.

  • We reserve the right to refuse or cancel any order for any reason, including limitations on quantity, errors in product information, or suspected fraud.

You will receive a confirmation email when your order is placed, and another when your order is shipped.

5. PAYMENT

  • Payment must be received in full before we process and fulfil your order.

  • We accept the payment methods displayed on the Site (e.g., credit/debit cards)

  • All payment processing and security are handled by third-party payment providers. We do not store your full payment card details.

6. PRICING & TAXES

  • Prices are displayed in South African Rands (ZAR) unless otherwise stated.

  • Prices may change at any time, but changes do not affect orders already accepted.

  • You are responsible for any taxes, duties, or fees that may apply in your jurisdiction.

7. SHIPPING & DELIVERY

Shipping terms (including cost, timing, and delivery methods) are outlined on our Shipping Policy page. By placing an order, you agree to the shipping terms provided there.

8. RETURNS & REFUNDS

Return and refund rules are set out in our Return Policy page. Please review that policy carefully before placing an order.

9. INTELLECTUAL PROPERTY

  • All content on the Site — including text, graphics, logos, product images, and design — is owned or controlled by us or our licensors and is protected by copyright, trademark, and other intellectual property laws.

  • You may not reproduce, distribute, modify, or create derivative works from this content without our written permission.

10. USER CONDUCT

By using this Site, you agree that you will not:

  • Use the Site for unlawful or prohibited purposes;

  • Interfere with the Site’s operation or security;

  • Transmit viruses, malware, or harmful code;

  • Copy or scrape content without permission;

  • Use information obtained from the Site for commercial purposes.

We may terminate or suspend your access for violation of these Terms.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

  • We are not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of this Site or the purchase of our products.

  • In jurisdictions where the exclusion of liability is not permitted, our liability is limited to the maximum extent allowed.

12. INDEMNIFICATION

You agree to indemnify and hold harmless SOL SPEC (Pty) Ltd, its directors, employees, service providers, and partners from any claim or demand, including legal fees, arising from:

  • Your breach of these Terms;

  • Your violation of any laws or rights of a third party.

13. PRIVACY & DATA

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

By using the Site, you agree that we may use your data as described in our Privacy Policy.

14. THIRD-PARTY LINKS

From time to time, the Site may contain links to third-party websites, apps, or services that we do not control or endorse. We are not responsible for the content, practices, or policies of those third parties.

15. CHANGES TO TERMS

We may update these Terms at any time. The latest version will be posted on this page with a new “Last updated” date.

Your continued use of the Site after changes constitutes acceptance of the updated Terms.

16. GOVERNING LAW

These Terms are governed by the laws of South Africa. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the South African courts.

17. CONTACT INFORMATION

If you have any questions or concerns about these Terms, please contact us:

enquiries@sol-spec.co.za